Customer Case Study: Accucare Home Medical Equipment / Reliable Medical Supply Asheville NC

From Annual Counts to Real-Time Control: How Accucare and Reliable Improved Responsiveness with HME360

For Accucare Home Medical Equipment and Reliable Medical Supply in Asheville, North Carolina, inventory management meant annual counts, warehouse travel, and discrepancies discovered too late. When facilities had questions about equipment, answers could take hours or even days.

That changed with HME360.

By implementing RFID-enabled inventory optimization, the team moved from once-a-year validation to twice-weekly five-minute cycle counts. The team can now correct discrepancies remotely and confirm asset status in minutes.

The results speak for themselves:
✅ Five-minute cycle counts performed twice weekly
✅ 10–15 hours saved per week
✅ Over 90% reduction in assets moved to “Lost”
✅ Fewer disputes and reduced write-offs

“We’ve reduced cycle counts at each warehouse to about five minutes, and I can now correct inventory remotely without traveling,” said Bethany Curtis, Purchasing Manager. “Questions that used to take hours to answer can now be answered in minutes. We’re more organized and more responsive to our patients and partners.”

By turning inventory data into real-time insight, Accucare and Reliable improved responsiveness, reduced disputes, and strengthened relationships across their facility network.

Download the full case study to learn more.

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Inventory is foundational to HME operations, but many providers still treat it as an afterthought—managing it manually, reacting late, and losing revenue. HME360 is here to change that. With its fully automated cloud-based platform and real-time visibility, HME360 transforms inventory management into inventory optimization.

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