From Blind Spots to Strategic Growth: How Reliable Medical Supply Reduced Wasted Labor and Strengthened Hospice Partnerships with HME360
Inventory accuracy was holding Reliable Medical Supply back. Across two Kansas warehouses, annual counts were labor-intensive, discrepancies surfaced months too late, and product states required billing system workarounds. Lost equipment and write-offs strained hospice relationships and limited growth.
That changed when Reliable implemented HME360.
With RFID-enabled tracking and real-time visibility into every asset state, Reliable replaced manual processes with fast, accurate cycle counts and immediate updates across locations. Today, they know exactly what they have, where it is, and what condition it’s in.
The results speak for themselves:
✅ 95% reduction in counting labor
✅ Five-minute full warehouse inventories
✅ 83% reduction in lost equipment charges to hospice partners
✅ Real-time visibility into every product state
“With HME360, we can inventory our entire 10,000-square-foot warehouse in five minutes, which has cut counting labor by 95%,” said Nick Hulsing, Owner of Reliable Medical Supply. “We’ve become a better partner to our hospice network, which is a strategic advantage because it allows us to focus less on fixing inventory problems and more on growing our business with those partners.”
Reliable turned inventory from a persistent operational problem into a strategic advantage that strengthens hospice partnerships and supports long-term revenue growth.
Download the full case study to see how they did it.
